Olde Towne Inn Largo OTI

#restaurant #food #point_of_interest #establishment I hate to do this review; however, the service was so horrible I could not NOT do this review. I attended my cousins 30th birthday dinner. If it wasnt for her, I would have walked out shortly after arriving. For starters, there was no heat during one of the coldest nights in December. That really wasnt too much of the issue, even though we couldnt feel our toes throughout dinner; the issue was that it was no apology or compensation. My suggestion, offer free HOT soup, tea, or coffee and just simply apologize. Our server, Morgan, I believe that was her name, was the rudest server I’ve ever dealt with in my life. She really seems like she doesnt like her job! On top of the heat issue, it took an hour for the food to come out and it was cold! Once the check came, we were told that we could not split the check or PAYMENT! It was a party of over 12 and we mostly came individually. That meant either someone had to put it all on their card or everyone had to pay cash. After asking the server how we could possibly do this, she rudely said, theres an ATM in the lobby. I had a major credit card not a debit. While examining the check, there were a few items on the check that no one ordered, which SEEMED VERY FISHY to me. And, after going back and worth for about 45 minutes, she came back with split checks, REALLY! On top of it all, when speaking to the manger, we felt like he was trying to push the blame on us, saying, Well next time say something sooner and you all knew there was no heat but still stayed and ate. Maybe this was a bad night for them, and I hope so. Like one of the other reviews said, l love to support Black owned businesses however, this one lacked a lot but has so much potential.

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Olde Towne Inn Largo OTI
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CamRate - FoodDrink
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Olde Towne Inn Largo OTI
3 years ago

http://otitherestaurant.com/ #restaurant #food #point_of_interest #establishment I hate to do this review; however, the service was so horrible I could not NOT do this review. I attended my cousins 30th birthday dinner. If it wasnt for her, I would have walked out shortly after arriving. For starters, there was no heat during one of the coldest nights in December. That really wasnt too much of the issue, even though we couldnt feel our toes throughout dinner; the issue was that it was no apology or compensation. My suggestion, offer free HOT soup, tea, or coffee and just simply apologize. Our server, Morgan, I believe that was her name, was the rudest server I’ve ever dealt with in my life. She really seems like she doesnt like her job! On top of the heat issue, it took an hour for the food to come out and it was cold! Once the check came, we were told that we could not split the check or PAYMENT! It was a party of over 12 and we mostly came individually. That meant either someone had to put it all on their card or everyone had to pay cash. After asking the server how we could possibly do this, she rudely said, theres an ATM in the lobby. I had a major credit card not a debit. While examining the check, there were a few items on the check that no one ordered, which SEEMED VERY FISHY to me. And, after going back and worth for about 45 minutes, she came back with split checks, REALLY! On top of it all, when speaking to the manger, we felt like he was trying to push the blame on us, saying, Well next time say something sooner and you all knew there was no heat but still stayed and ate. Maybe this was a bad night for them, and I hope so. Like one of the other reviews said, l love to support Black owned businesses however, this one lacked a lot but has so much potential.

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