Pizzalicious

#restaurant #food #point_of_interest #establishment Having great tasting pizza will only get you so far, your customer service has to match the great taste. We had a great visit this evening, however, we had a large order and the cashier messed the order up. When the manager came out to confirm the order with us, we confirmed what the order was supposed to be and the manager seemed annoyed and inconvenienced by this. Two things: 1 dont ever get annoyed with your customer for an order being wrong- hire better employees. 2 as a manager, be apologetic when its obviously necessary.

Overall, the food was great and we had a great time. However, remember that the Guest Experience trumps everything - as this dictates your future business and continued revenue.

Perhaps Ill change this to a 4 or 5 star rating the next visit. I hope I can.

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Pizzalicious
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CamRate - FoodDrink
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Pizzalicious
3 years ago

#restaurant #food #point_of_interest #establishment Having great tasting pizza will only get you so far, your customer service has to match the great taste. We had a great visit this evening, however, we had a large order and the cashier messed the order up. When the manager came out to confirm the order with us, we confirmed what the order was supposed to be and the manager seemed annoyed and inconvenienced by this. Two things: 1 dont ever get annoyed with your customer for an order being wrong- hire better employees. 2 as a manager, be apologetic when its obviously necessary.

Overall, the food was great and we had a great time. However, remember that the Guest Experience trumps everything - as this dictates your future business and continued revenue.

Perhaps Ill change this to a 4 or 5 star rating the next visit. I hope I can.

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