The Legacy Rose and Crown Hotel

#lodging #restaurant #food #point_of_interest #establishment We recently stayed for 2 nights at what is a lovely quaint building in a beautiful setting. The rooms were fine, albeit a little cold.

Sadly, the entire experience was let down by the attitude of some of the staff. There were a few exceptions - some of the staff were nice, professional and genuinely cared - but unfortunately our stay was ruined by the rest who probably shouldnt be working anywhere near the customer service industry.

Add to that the massively inflated prices - a glass of wine costs more than in 5* London restaurants! - and Im afraid I find it very hard to say anything positive.

Maybe we were just unlucky, but I hate to think that someone might hold a wedding here - some of the attitude we experienced would completely ruin a special day.

Helpful?
The Legacy Rose and Crown Hotel
Stats Overview
3.0 (1 Rate)
5
0%
rates
4
0%
rates
3
100%
rates
2
0%
rates
1
0%
rates
Add Your Rate:
Reviews (1):
The Legacy Rose and Crown Hotel
3 years ago

http://www.legacy-hotels.co.uk/hotels/rose-crown-hotel-salisbury-wiltshire #lodging #restaurant #food #point_of_interest #establishment We recently stayed for 2 nights at what is a lovely quaint building in a beautiful setting. The rooms were fine, albeit a little cold.

Sadly, the entire experience was let down by the attitude of some of the staff. There were a few exceptions - some of the staff were nice, professional and genuinely cared - but unfortunately our stay was ruined by the rest who probably shouldnt be working anywhere near the customer service industry.

Add to that the massively inflated prices - a glass of wine costs more than in 5* London restaurants! - and Im afraid I find it very hard to say anything positive.

Maybe we were just unlucky, but I hate to think that someone might hold a wedding here - some of the attitude we experienced would completely ruin a special day.

Reply‚óŹ
Helpful?
User Image