JC Properties

https://www.jcproperties.realtor/ #real_estate_agency #point_of_interest #establishment *DO NOT RENT from this company! They are the worst of the worst! You have been warned!

Updated Review: Now that Ive moved out, I feel free to express my true opinions more openly, and I hope to help out any potential unfortunates who stumble into this trap of a business. I used to live in an apartment complex owned by a different company, but it got sold to JC Properties about 7 months into my lease and I wound up trapped with the willful incompetencies until the end of my 12 months. Even then, I was faced with a $3k move that I had to deal with almost entirely by myself, and yet I still chose that more difficult option simply to get away from these people - which should at least hint at how terrible they are.

Heres everything they did to me as well as other tenants of the apt complex during the final 5 months of my lease:
- Refused to accept in-person appointments; never answered the phone and only called me back on my cell phone even though I requested to be called back at my work number during work hours, and called me back late at night around 8-9PM at least twice; only responds effectively to emails and messages sent via their user-unfriendly website
- The lady I spoke to once on the phone actually raised her voice at me to scold me for getting an attitude with her, when I never even got an attitude, but simply spoke in straight bluntness out of frustration at her passive aggression and unwillingness to help me... ridiculously unprofessional and utterly lacking in customer service skills
- Claimed to have online rent payment available in the near future, but I never saw a single sign or heard anything else about it during the entire 5 months I dealt with them
- Claimed to be providing new parking visuals within a few weeks, but they kept getting pushed back and I never saw them; on top of that, they were going to be rearview mirror hangers, which is a pain if you like hanging other things on your rearview mirror or are required to display a handicap parking visual
- Changed the rent due date to strictly the 1st of the month with no grace period, which is an absolutely ludicrous requirement with no online payment option
- Claimed to be willing to work with active duty military members who go TDY often to allow late rent payments... then when I had to go TDY from 20 Jan-10 Feb and wasnt able to drop off my rent until 12 Feb, I was told I would have to drop off a post-dated check before I left because 12 Feb was too late. So on top of all my pre-TDY prep, I also had to visit my bank which very luckily has a local location I could visit to get a check which I was told by the bank worker youre technically not even allowed to post-date checks apparently and leave it with my supervisor to drop off while I was gone I didnt want to leave it with JC Properties because I didnt trust them enough to not try and cash it before the 1st of the month; if theyre so unwilling to work with a military member who has to go TDY for a few weeks, I dont even want to know what theyd do to someone who has to deploy
- Never responded to any of my voicemails or emails regarding my internet modem I had to leave behind because I couldnt get it unscrewed from the wall it was screwed on way too tight and I had packed all my tools already; any normal considerate person would obtain the modem and hold it in their office for the outbound tenant to pick up, but instead these people chose to entirely ignore my requests and essentially stole it from me; I ended up having to tell my internet company about the situation so they could pick up the responsibility of getting it back... luckily they were understanding enough to take it off my account so I wouldnt get stuck with the $300 bill

I hope readers take my review seriously and turn elsewhere for rental options, because JC Properties is by far the single worst property mgmt. company Ive ever had the displeasure of dealing with in all 12 years of my military career.

Original review deleted due to max character restriction.

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CamRate - Property
Original Reviewer
JC Properties
4 years ago

https://www.jcproperties.realtor/ #real_estate_agency #point_of_interest #establishment *DO NOT RENT from this company! They are the worst of the worst! You have been warned!

Updated Review: Now that Ive moved out, I feel free to express my true opinions more openly, and I hope to help out any potential unfortunates who stumble into this trap of a business. I used to live in an apartment complex owned by a different company, but it got sold to JC Properties about 7 months into my lease and I wound up trapped with the willful incompetencies until the end of my 12 months. Even then, I was faced with a $3k move that I had to deal with almost entirely by myself, and yet I still chose that more difficult option simply to get away from these people - which should at least hint at how terrible they are.

Heres everything they did to me as well as other tenants of the apt complex during the final 5 months of my lease:
- Refused to accept in-person appointments; never answered the phone and only called me back on my cell phone even though I requested to be called back at my work number during work hours, and called me back late at night around 8-9PM at least twice; only responds effectively to emails and messages sent via their user-unfriendly website
- The lady I spoke to once on the phone actually raised her voice at me to scold me for getting an attitude with her, when I never even got an attitude, but simply spoke in straight bluntness out of frustration at her passive aggression and unwillingness to help me... ridiculously unprofessional and utterly lacking in customer service skills
- Claimed to have online rent payment available in the near future, but I never saw a single sign or heard anything else about it during the entire 5 months I dealt with them
- Claimed to be providing new parking visuals within a few weeks, but they kept getting pushed back and I never saw them; on top of that, they were going to be rearview mirror hangers, which is a pain if you like hanging other things on your rearview mirror or are required to display a handicap parking visual
- Changed the rent due date to strictly the 1st of the month with no grace period, which is an absolutely ludicrous requirement with no online payment option
- Claimed to be willing to work with active duty military members who go TDY often to allow late rent payments... then when I had to go TDY from 20 Jan-10 Feb and wasnt able to drop off my rent until 12 Feb, I was told I would have to drop off a post-dated check before I left because 12 Feb was too late. So on top of all my pre-TDY prep, I also had to visit my bank which very luckily has a local location I could visit to get a check which I was told by the bank worker youre technically not even allowed to post-date checks apparently and leave it with my supervisor to drop off while I was gone I didnt want to leave it with JC Properties because I didnt trust them enough to not try and cash it before the 1st of the month; if theyre so unwilling to work with a military member who has to go TDY for a few weeks, I dont even want to know what theyd do to someone who has to deploy
- Never responded to any of my voicemails or emails regarding my internet modem I had to leave behind because I couldnt get it unscrewed from the wall it was screwed on way too tight and I had packed all my tools already; any normal considerate person would obtain the modem and hold it in their office for the outbound tenant to pick up, but instead these people chose to entirely ignore my requests and essentially stole it from me; I ended up having to tell my internet company about the situation so they could pick up the responsibility of getting it back... luckily they were understanding enough to take it off my account so I wouldnt get stuck with the $300 bill

I hope readers take my review seriously and turn elsewhere for rental options, because JC Properties is by far the single worst property mgmt. company Ive ever had the displeasure of dealing with in all 12 years of my military career.

Original review deleted due to max character restriction.

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