A&G Windows

#general_contractor #point_of_interest #establishment Appalling service order french door after being recommended by a local builder who I hired to do the work, They also acknowledged knowing the builder and being a good customer of theirs. Door arrived over the weekend and builder started work the following Wednesday, Builder could not align door correctly and found door hinges misaligned and one door higher than the other, reported back to A&G who said they accept the hinge fault but not the door being misaligned, they came and realigned the door hinge but door is still out by a couple of mm and I also have a ghastly looking rough patch on the side where they re positioned the hinge, tried calling and sent pictures and they have just fobbed me off hoping I would forget. DONT USE THESE COWBOYS.

Hello A and G windows,

This is in response to your post. firstly

1. The builder I hired recommended you guys
2. The hinge was a good 6 cm out of line which clearly shows your workmanship
3. Even after your employee adjusted the door it was still out by a few mm
4. You can see the two doors dont align.
5. you can still see the holes left from moving the hinge to align with the others.
6. You never gave the option to have the door returned to your workshop to fix, you only said you were going to order an epoxy to apply on the frame at my location.
The service I received as a paying customer was not satisfactory and I even spoke to Check a Trade when I did not get any response from you. But you or any of your team members never emailed. So please do not make up a story that you cannot back up. Bottom line is I wanted a door that actually looks and works fine. I will be replacing it this spring and will return it back to you...........

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CamRate - FoodDrink
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A&G Windows
2 years ago

http://www.agwindows.co.uk/ #general_contractor #point_of_interest #establishment Appalling service order french door after being recommended by a local builder who I hired to do the work, They also acknowledged knowing the builder and being a good customer of theirs. Door arrived over the weekend and builder started work the following Wednesday, Builder could not align door correctly and found door hinges misaligned and one door higher than the other, reported back to A&G who said they accept the hinge fault but not the door being misaligned, they came and realigned the door hinge but door is still out by a couple of mm and I also have a ghastly looking rough patch on the side where they re positioned the hinge, tried calling and sent pictures and they have just fobbed me off hoping I would forget. DONT USE THESE COWBOYS.

Hello A and G windows,

This is in response to your post. firstly

1. The builder I hired recommended you guys
2. The hinge was a good 6 cm out of line which clearly shows your workmanship
3. Even after your employee adjusted the door it was still out by a few mm
4. You can see the two doors dont align.
5. you can still see the holes left from moving the hinge to align with the others.
6. You never gave the option to have the door returned to your workshop to fix, you only said you were going to order an epoxy to apply on the frame at my location.
The service I received as a paying customer was not satisfactory and I even spoke to Check a Trade when I did not get any response from you. But you or any of your team members never emailed. So please do not make up a story that you cannot back up. Bottom line is I wanted a door that actually looks and works fine. I will be replacing it this spring and will return it back to you...........

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